Privacy Policy

Last updated: July 31, 2026

1. About Allura Center

Allura Center was founded by Dr. Waheed El-Sisi, Consultant of Physical Therapy, Weight Management, Body Sculpting, and Body Contouring. The center provides physical therapy and rehabilitation, weight loss and body contouring services, cosmetic laser services, and non-surgical skin treatments.

2. Information We May Collect

We may collect personal information that you voluntarily provide when you:

• Complete a contact, inquiry, or appointment request form.
• Contact us by telephone, email, WhatsApp, or social media.
• Request information about our services, branches, offers, or appointments.
• Submit feedback, questions, or complaints.

The information may include:

• Your name.
• Your phone number.
• Your email address.
• Your preferred branch or appointment time.
• Information you choose to provide about the service you are interested in.
• Technical information such as browser type, device type, IP address, and website usage data.

3. Health and Medical Information

You should avoid submitting detailed medical records, medical reports, diagnoses, photographs, or other sensitive health information through general website forms unless specifically requested through an approved and secure communication method.

Any medical or health-related information provided during an appointment, consultation, or treatment may be handled separately in accordance with applicable professional, medical, and legal requirements.

4. How We Use Your Information

We may use your information to:

• Respond to your questions and inquiries.
• Arrange, confirm, or follow up on appointments.
• Provide information about our services and branches.
• Communicate with you regarding your requested service.
• Improve the website, customer service, and user experience.
• Maintain website security and prevent misuse or fraudulent activity.
• Comply with applicable legal and regulatory obligations.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, and analyze how visitors use the website.

You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of some parts of the website.

6. Third-Party Services and External Links

Our website may include links or integrations with third-party services such as Google Maps, WhatsApp, social media platforms, analytics providers, hosting providers, or other communication services.

These third parties may collect or process information according to their own privacy policies. Allura Center is not responsible for the privacy practices, security, or content of external websites or services.

7. Sharing of Personal Information

We do not sell or rent your personal information. We may share information only when reasonably necessary with:

• Authorized Allura Center staff members.
• Medical or administrative personnel involved in responding to your request.
• Website hosting, technical support, communication, or service providers.
• Government authorities or legal bodies when required by law.

8. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, manage appointments, provide requested services, comply with legal obligations, resolve disputes, and maintain appropriate business records.

10. Your Rights and Choices

Subject to applicable law, you may request to access, correct, update, or delete personal information that you have provided to us. You may also ask us to stop using your contact information for promotional communications.

To submit a request, please contact us using the details listed below. We may need to verify your identity before completing certain requests.

11. Children's Privacy

Our website is not intended to collect personal information directly from children without the involvement or consent of a parent or legal guardian. Appointments or inquiries concerning minors should be submitted by a parent or legal guardian.

12. Medical Disclaimer

The information published on this website is provided for general informational purposes only and does not replace a professional medical examination, diagnosis, consultation, or treatment. Medical results may vary from one person to another.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices, or legal obligations. Any updated version will be published on this page with a revised “Last updated” date.

14. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Allura Center
Email: [email protected]
Website: https://alluracenter.com/

Our branches are located in Hadayek Al-Ahram, Sheikh Zayed, and Al-Haram, Egypt.